- Calling for payment recovery.
- B2C collections
- Looking after bank loan process.
- Customer Relationship Regarding their query for document
- Managing Customer Correspondence
- Maintaining of daily MIS Reports.
- A good understanding of overall sales process of real estate and post sales services is must.
- Candidate should ideally have experience in processing the home loans with the approved banks.
- Ensure adherence of in-house collections practices effectively.
- Ensure collections actions continued all cases irrespective of any legal case is being initiated
- Handle number of calls/contact & follow-up on customers promise to pay
- Excellent knowledge of Microsoft Office (Excel, World, Power Point Presentation)
- Excellent Communication Skills.
- Collect, allocate and follow up payments.
- Responsible for checking of billing & Recovery of the mall (Lease Rent, CAM, Electricity, Signage, Parking, Kiosk & Promotional etc.). Carry out billing, collection and reporting activities according to specific deadlines.
- Monitor customer account details for non - payments, delayed payments and other irregularities
- Coordinate and control for depositing the dues on time.
- Full & Final Settlement with Clients at the time of Exit / Identify un-contactable/skip customers and redirect to collections head for an alternate strategy
Salary: INR 1,25,000 - 4,00,000 P.A.
Industry: Real Estate / Property
Employment Type: Permanent Job, Full Time